Debian Security Advisory

DLA-1721-1 otrs2 -- LTS security update

Date Reported:
19 Mar 2019
Affected Packages:
Security database references:
In Mitre's CVE dictionary: CVE-2019-9752.
More information:

It has been discovered that OTRS (Open source Ticket Request System) is susceptible to code injection vulnerability. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling.

For Debian 8 Jessie, this problem has been fixed in version 3.3.18-1+deb8u8.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: