Debian Security Advisory
DSA-4069-1 otrs2 -- security update
- Date Reported:
- 20 Dec 2017
- Affected Packages:
- Security database references:
- In the Debian bugtracking system: Bug 884801.
In Mitre's CVE dictionary: CVE-2017-17476.
- More information:
Francesco Sirocco discovered a flaw in otrs2, the Open Ticket Request System, which could result in session information disclosure when cookie support is disabled. A remote attacker can take advantage of this flaw to take over an agent's session if the agent is tricked into clicking a link in a specially crafted mail.
For the oldstable distribution (jessie), this problem has been fixed in version 3.3.18-1+deb8u4.
For the stable distribution (stretch), this problem has been fixed in version 5.0.16-1+deb9u5.
We recommend that you upgrade your otrs2 packages.
For the detailed security status of otrs2 please refer to its security tracker page at: https://security-tracker.debian.org/tracker/otrs2