Re: "Waiting for information" status in BTS
On Fri, 2 Jul 1999, William Ono wrote:
> Hi, folks. Recently, I discovered something very annoying about the BTS.
> One of my packages had a bug reported against it. I tried to reproduce
> the problem and failed. About two hours after the bug first appeared in
> my inbox, I replied to the submitter saying that I couldn't reproduce the
> problem, and asked the submitter to try a very simple change to see if
> that would isolate the problem. (It's #40456 if anyone wants to look at
> it, but the exact bug is not relevent to this discussion.) Well, the
> submitter hasn't responded back to me, and now I have a package with a bug
> that I don't have a hope of fixing.
Email the submitter (with a cc: to the BR) asking for more information,
and say that you'll close the BR if no more information is provided to you
within 3 months.
If more information comes then everything is fine; OTOH, if the delay
expires, close the bug report.
Cordialement,
--
- Vincent RENARDIAS vincent@{{ldsol,pipo}.com,{debian,openhardware}.org} -
- Debian/GNU Linux: http://www.openhardware.org Logiciels du soleil: -
- http://www.fr.debian.org Open Hardware: http://www.linux-kheops.com -
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-"Microsoft est à l'informatique ce que le grumeau est à la crépe..." -
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