Bug#982767: marked as done (Thunderbird - Kerberos/GSSAPI ticket was not accepted)

To: Guido Berhoerster <guido@berhoerster.name>

Subject: Bug#982767: marked as done (Thunderbird - Kerberos/GSSAPI ticket was not accepted)

From: "Debian Bug Tracking System" <owner@bugs.debian.org>

Date: Fri, 08 Sep 2023 12:27:07 +0000

Message-id: <[🔎] handler.982767.D982767.16941759521253335.ackdone@bugs.debian.org>

References: <75c33c8f-2279-84e2-1217-cddcdf7e4c43@berhoerster.name> <CACPbNtcfOvGaATuB1mekZsELUBt+xzOJYzeDWdmHbMaa0h4xaQ@mail.gmail.com>

Your message dated Fri, 8 Sep 2023 14:25:48 +0200 with message-id <75c33c8f-2279-84e2-1217-cddcdf7e4c43@berhoerster.name> and subject line Re: Bug#982767: Thunderbird - Kerberos/GSSAPI ticket was not accepted has caused the Debian Bug report #982767, regarding Thunderbird - Kerberos/GSSAPI ticket was not accepted to be marked as done. This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact owner@bugs.debian.org immediately.) -- 982767: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=982767 Debian Bug Tracking System Contact owner@bugs.debian.org with problems

--- Begin Message ---

To: submit@bugs.debian.org
Subject: Thunderbird - Kerberos/GSSAPI ticket was not accepted
From: Mark Richards <markjohnrichards@gmail.com>
Date: Sun, 14 Feb 2021 08:21:21 +0000
Message-id: <CACPbNtcfOvGaATuB1mekZsELUBt+xzOJYzeDWdmHbMaa0h4xaQ@mail.gmail.com>

package: debian-edu-{config}
severity: {normal}

version: {buster,latest with all updates}

I've got Debian Edu (Debian 10) setup with a main server, a thin client and a few users connecting successfully. I've also setup Thunderbird as per the instructions here: https://wiki.debian.org/DebianEdu/Documentation/Buster/HowTo/Users#Using_email but although I get the welcome e-mail, I cannot send. When I try to send, I get the error: "The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) postoffice.intern. Please check that you are logged in to the Kerberos/GSSAPI realm. I've double checked my SMTP settings and they are set as per the instructions and also refreshed by credentials, but I still get the error. Could anyone point me in the right direction on how to troubleshoot this further? (p.s. someone else I know has also independently setup Debian Edu on other hardware and is experiencing the same issue).

I've included some screenshots below, showing the account settings and the error when trying to send an email:

Kind regards

Mark

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--- Begin Message ---

To: 982767-done@bugs.debian.org
Subject: Re: Bug#982767: Thunderbird - Kerberos/GSSAPI ticket was not accepted
From: Guido Berhoerster <guido@berhoerster.name>
Date: Fri, 8 Sep 2023 14:25:48 +0200
Message-id: <75c33c8f-2279-84e2-1217-cddcdf7e4c43@berhoerster.name>
In-reply-to: <CACPbNtcfKeZzfv6dSY-hkKmL6EKP1XkVjvj=AYDavLDpZ7S81A@mail.gmail.com>
References: <CACPbNtcfOvGaATuB1mekZsELUBt+xzOJYzeDWdmHbMaa0h4xaQ@mail.gmail.com> <20210214115834.eie3gsz2xiqilu6i@acr13.nuvreauspam> <YCkVQTMGK1eI32Qz@star> <CACPbNtcfKeZzfv6dSY-hkKmL6EKP1XkVjvj=AYDavLDpZ7S81A@mail.gmail.com> <CACPbNtcfKeZzfv6dSY-hkKmL6EKP1XkVjvj=AYDavLDpZ7S81A@mail.gmail.com>

I've triaged this again just to make sure and it is indeed
fixed in bullseye and bookworm, so closing this.

-- 
Guido Berhoerster

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