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Re: Lost KMail Folders/outbox



Hi Martin,

Am Donnerstag, 2. Februar 2017, 23:01:20 schrieb Martin Steigerwald:
> Am Donnerstag, 2. Februar 2017, 21:46:06 CET schrieb Rainer Dorsch:
> > it seems that I lost the folder Kmail Folders/outbox (in the Kmail Folder
> > view). I seems I have a message stuck in the outbox and now all messages
> > are queing behind this message, i.e. sending mail with this kmail
> > installation does not work anymore :-(
> > 
> > Akonadi console shows me that I have 14 messages queued in KMail
> > Folders/outbox.
> > 
> > In Akonadi console I still see Kmail Folders/outbox in the Browser.
> > 
> > Any insight how to recover this installation is very welcome.
> 
> You mail lacks a lot of necessary information. It demonstrates exactly how
> not to ask for help on a volunteer based mailing list.

I am happy to share everything I know, I was hoping that somebody has seen 
something like this before. I was hoping for a specific log request...

> Does not work anymore is by far not specific enough to say anything about
> your issue. What does happen *exactly*? 

I press the send button and that's it. There is no log entry on the SMTP 
server.

> No guess work, no speculations,
> what do you *actually* observe? 

I still see the message arriving in akonadi console:

AkonadiConsole Browser Widget (0xb39d8458) 1686 OK UID FETCH completed 
Archive Mail Kernel ETM (0xb17c3b98) 20128 STATUS 3541 (MESSAGES UNSEEN SIZE) 
Archive Mail Kernel ETM (0xb17c3b98) * STATUS "KMail Folders/outbox" (MESSAGES 
1 UNSEEN 1 SIZE 2902) 
Archive Mail Kernel ETM (0xb17c3b98) 20128 OK STATUS completed 
MailFilter Kernel ETM (0x9b801bb0) 20125 STATUS 3541 (MESSAGES UNSEEN SIZE) 
akonadi_maildispatcher_agent (0x8c18668) 92 STATUS 3541 (MESSAGES UNSEEN SIZE) 
MailFilter Kernel ETM (0x9b801bb0) * STATUS "KMail Folders/outbox" (MESSAGES 1 
UNSEEN 1 SIZE 2902) 
MailFilter Kernel ETM (0x9b801bb0) 20125 OK STATUS completed 
akonadi_maildispatcher_agent (0x8c18668) * STATUS "KMail Folders/outbox" 
(MESSAGES 1 UNSEEN 1 SIZE 2902) 
akonadi_maildispatcher_agent (0x8c18668) 92 OK STATUS completed 
akonadi_maildispatcher_agent (0x8c18668) 93 LIST 3541 0 (ENABLED TRUE) () 
akonadi_maildispatcher_agent (0x8c18668) * 3541 1282 (NAME "outbox" MIMETYPE 
(inode/directory) REMOTEID "" REMOTEREVISION "" RESOURCE 
"akonadi_mixedmaildir_resource_1" VIRTUAL 0 CACHEPOLICY (INHERIT true INTERVAL 
-1 CACHETIMEOUT 1 SYNCONDEMAND true LOCALPARTS (ENVELOPE)) ENABLED TRUE 
DISPLAY DEFAULT SYNC DEFAULT INDEX DEFAULT SpecialCollectionAttribute "outbox" 
ENTITYDISPLAY "(\"outbox\" \"mail-folder-outbox\" \"\" ())" AccessRights "a") 
akonadi_maildispatcher_agent (0x8c18668) 93 OK List completed 
AkonadiConsole Browser Widget (0xb39d8458) 1687 STATUS 3541 (MESSAGES UNSEEN 
SIZE) 
AkonadiConsole Browser Widget (0xb39d8458) * STATUS "KMail Folders/outbox" 
(MESSAGES 1 UNSEEN 1 SIZE 2902) 
AkonadiConsole Browser Widget (0xb39d8458) 1687 OK STATUS completed 
KMail Kernel ETM (0x8b80630) 1714 STATUS 3541 (MESSAGES UNSEEN SIZE) 
KMail Kernel ETM (0x8b80630) * STATUS "KMail Folders/outbox" (MESSAGES 1 
UNSEEN 1 SIZE 2902) 
KMail Kernel ETM (0x8b80630) 1714 OK STATUS completed 
kmail2-411416715 (0x99e6f1b8) 3387 STATUS 3541 (MESSAGES UNSEEN SIZE) 
kmail2-411416715 (0x99e6f1b8) * STATUS "KMail Folders/outbox" (MESSAGES 1 
UNSEEN 1 SIZE 2902) 
kmail2-411416715 (0x99e6f1b8) 3387 OK STATUS completed 
kmail2-411416715 (0x99e6f1b8) 3388 LIST 3541 0 (ENABLED TRUE) () 
kmail2-411416715 (0x99e6f1b8) * 3541 1282 (NAME "outbox" MIMETYPE 
(inode/directory) REMOTEID "" REMOTEREVISION "" RESOURCE 
"akonadi_mixedmaildir_resource_1" VIRTUAL 0 CACHEPOLICY (INHERIT true INTERVAL 
-1 CACHETIMEOUT 1 SYNCONDEMAND true LOCALPARTS (ENVELOPE)) ENABLED TRUE 
DISPLAY DEFAULT SYNC DEFAULT INDEX DEFAULT SpecialCollectionAttribute "outbox" 
ENTITYDISPLAY "(\"outbox\" \"mail-folder-outbox\" \"\" ())" AccessRights "a") 
kmail2-411416715 (0x99e6f1b8) 3388 OK List completed

But I see no attempt from akonadi to hand over the message to the configured 
SMTP server.

> Are there any error messages? 

Nothing more that I listed. 

> What does
> mean "you lost the folder KMail Folders/outbox" exactly?

While the KMail Folders/outbox it still visible in akonadi console, it is not 
visible anymore in KMail. This happened quite some time back, and is probably 
not the root cause of the issue, it just makes it hard to spot that an email 
gets not send, since there is no feedback at all to the user that the emails 
are not sent. If the outbox still would be there, the user can see that there 
are unsent emails in the outbox.

> 
> Also I suggest kdepim-users upstream mailing list for things like this.

I certainly can copy upstream, but since it is a stable installation I was 
expect that upstream does not care anymore, whereas here there might be quite 
a few users of Debian stable.

Thanks
Rainer

-- 
Rainer Dorsch


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