[Date Prev][Date Next] [Thread Prev][Thread Next] [Date Index] [Thread Index]

Bug#815001: marked as done (Causes HP LaserJet 9050 printer to crash with error 49.60FF)

Your message dated Wed, 25 Jan 2017 18:34:06 +0100
with message-id <3712382.O70FtWQ6Ar@odyx.org>
and subject line Re: Bug#815001: Causes HP LaserJet 9000 Series printers to crash with error 49.60FF
has caused the Debian Bug report #815001,
regarding Causes HP LaserJet 9050 printer to crash with error 49.60FF
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
815001: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=815001
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cups
Version: 2.1.3-1
Severity: important

Justification for severity "important": renders package unusable on
systems only having access to HP LaserJet 9000 printers, and regardless,
CUPS should never behave in such a way as to kill the central office
printer.

Steps to reproduce: Print something.

Expected result: Your document gets printed.

Obtained result: The printer crashes with error 49.60FF and a message to
turn the printer off and on. Moreover, simply deleting the job and
rebooting the printer does not cause the error to go away: as soon as it
turns back on and finishes with its "Initializing..." screen, it
displays the same error message. To recover the printer, it's necessary
to repeatedly press the "Stop" button during printer boot-up and select
the option to cancel the current job from the menu.

The relevant section from my printers.conf:

<Printer ghc6107bw>
UUID urn:uuid:99d34098-0ee1-3d62-6398-cf24ecad5996
Info ghc6107bw
MakeModel HP LaserJet 9000 Series  Postscript (recommended)
DeviceURI lpd://.../ghc6107bw
State Idle
StateTime 1455720153
ConfigTime 1454096429
Type 8433876
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>

I'm not quite sure when this problem first appeared. I remember having
been able to print without issue in September, and the problem has
cropped up since.  I'd be happy to try bissecting versions to find when
the problem first appeared, if someone could point me to the likely
source of the problem (cups?  cups-daemon? cups-filters?).

-- System Information:
Debian Release: stretch/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 4.3.0-1-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_CA.UTF-8, LC_CTYPE=en_CA.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_CA.UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages cups depends on:
ii  cups-client            2.1.3-1
ii  cups-common            2.1.3-1
ii  cups-core-drivers      2.1.3-1
ii  cups-daemon            2.1.3-1
ii  cups-filters           1.8.2-2
ii  cups-ppdc              2.1.3-1
ii  cups-server-common     2.1.3-1
ii  debconf [debconf-2.0]  1.5.58
ii  ghostscript            9.18~dfsg-3
ii  libavahi-client3       0.6.32~rc+dfsg-1
ii  libavahi-common3       0.6.32~rc+dfsg-1
ii  libc-bin               2.21-8
ii  libc6                  2.21-8
ii  libcups2               2.1.3-1
ii  libcupscgi1            2.1.3-1
ii  libcupsimage2          2.1.3-1
ii  libcupsmime1           2.1.3-1
ii  libcupsppdc1           2.1.3-1
ii  libgcc1                1:5.3.1-8
ii  libstdc++6             5.3.1-8
ii  libusb-1.0-0           2:1.0.20-1
ii  lsb-base               9.20160110
ii  poppler-utils          0.38.0-2
ii  procps                 2:3.3.11-3

Versions of packages cups recommends:
pn  avahi-daemon                     <none>
ii  colord                           1.2.12-1
ii  cups-filters [ghostscript-cups]  1.8.2-2
ii  printer-driver-gutenprint        5.2.10-3+b1

Versions of packages cups suggests:
ii  cups-bsd                                   2.1.3-1
pn  cups-pdf                                   <none>
ii  foomatic-db-compressed-ppds [foomatic-db]  20150825-1
ii  hplip                                      3.16.2+repack0-1
ii  printer-driver-hpcups                      3.16.2+repack0-1
pn  smbclient                                  <none>
ii  udev                                       229-1

-- debconf information:
  cupsys/backend: lpd, socket, usb, snmp, dnssd
  cupsys/raw-print: true

-- 
|_)|_/	Ryan Kavanagh           | Debian Developer
| \| \	http://ryanak.ca/       | GPG Key 4A11C97A

Attachment: signature.asc
Description: PGP signature


--- End Message ---
--- Begin Message --- 
Le mercredi, 25 janvier 2017, 12.03:19 h CET Ryan Kavanagh a écrit :
> Hi Brian,
> 
> I'm no longer able to reproduce this bug.  Please feel free to close it.

Doing so hereby, thanks for your message!
Cheers,
-- 
    OdyX

--- End Message ---
Reply to: