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Bug#860591: cups-daemon: Job enters queue, then stops and can't be removed



On 20-Apr-2017, Brian Potkin wrote:
> Ben - a request. Bug reports below a certain size come through to
> debian-printing and I get them by SMTP. It is better to compress
> log files, otherwise I have to go looking for the CC.

I'll try to remember that.

And while we're at it: Thank you for putting in the careful effort to
troubleshoot this problem with me!

> More testing, I'm afraid.

Bring it on :-)

> Take the file in your $HOME produced by testq. The file utility should
> identify it as "HP Printer Job Language data".

    $ sudo file ~/testq-out
    /home/bignose/testq-out: HP Printer Job Language data

> Send it directly to the printer with
> 
>   cat <printer-ready_file> > /dev/usb/lp0

There is no such device node:

    $ find /dev -name 'lp0'

    $ ls /dev/usb/lp0
    ls: cannot access '/dev/usb/lp0': No such file or directory

> Also send the same file with
> 
>   lp -d <SCX-4623 Series queue> -o raw <printer-ready_file>

=====
$ sudo systemctl restart cups

$ lpstat -a 'SCX-4623-Series'
SCX-4623-Series accepting requests since Fri 21 Apr 2017 06:00:09 AEST

$ lp -d 'SCX-4623-Series' -o raw ~/testq-out
request id is SCX-4623-Series-73 (1 file(s))

$ lpstat -a 'SCX-4623-Series'
SCX-4623-Series accepting requests since Fri 21 Apr 2017 06:00:09 AEST

$ lpstat -o 'SCX-4623-Series'
SCX-4623-Series-68      bignose           1024   Thu 20 Apr 2017 20:39:29 AEST
SCX-4623-Series-71      bignose           1024   Thu 20 Apr 2017 20:51:12 AEST
SCX-4623-Series-72      bignose          95232   Fri 21 Apr 2017 05:56:42 AEST
SCX-4623-Series-73      bignose          95232   Fri 21 Apr 2017 06:00:24 AEST

$ sudo systemctl stop cups
=====

> Does it print?

No. The resulting error log (compressed) is attached.

-- 
 \               “Anger makes dull men witty, but it keeps them poor.” |
  `\                                                  —Elizabeth Tudor |
_o__)                                                                  |
Ben Finney <bignose@debian.org>

Attachment: error_log.gz
Description: application/gzip

Attachment: signature.asc
Description: PGP signature


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