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Bug#940317: marked as done (hplip: No more printing)



Your message dated Sun, 16 Aug 2020 12:34:14 +0000
with message-id <E1k7Hra-000BKu-84@fasolo.debian.org>
and subject line Bug#940317: fixed in hplip 3.20.6+dfsg0-2
has caused the Debian Bug report #940317,
regarding hplip: No more printing
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
940317: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=940317
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.19.8+dfsg0-1
Severity: important

Dear Maintainer,

I can’t print anymore, neither with a Photosmart 4780 nor with an Envy 5534 (.
Both used to work.
In fact, the jobs seem frozen in the queue.

I send the jobs and immediately, I’m informed that the job has been completed.
It has not been printed.
I checked hp-check and it crashes (see log). Maybe Python 2 to 3 went wrong.
Yet, before crashing, hp-check shows two errors:

 error: gs            GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED        7.05            9.28            MISSING    'gs needs
to be installed'

But gs is installed.

 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-
devel needs to be installed'

This library seems no more to exist: I can’t find it with apt-cache, apt-file,
aptitude nor dpkg.

n.



-- Package-specific info:
Saving output in log file: /home/nicolas/hp-check.log

HP Linux Imaging and Printing System (ver. 3.19.8)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied  
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully  
compile HPLIP.                                                                                   
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package    
(.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies         
installed to successfully run.                                                                   
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of  
the above cases (both compile- and run-time dependencies).                                       

Check types:                                                                                     
a. EXTERNALDEP - External Dependencies                                                           
b. GENERALDEP - General Dependencies (required both at compile and run time)                     
c. COMPILEDEP - Compile time Dependencies                                                        
d. [All are run-time checks]                                                                     
PYEXT SCANCONF QUEUES PERMISSION                                                                 

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

Gtk-Message: 16:08:22.387: Failed to load module "atk-bridge"
warning: debian-bullseye/sid version is not supported. Using debian-10.0 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.17.0-3-686-pae #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux
 Host: nicolas.home
 Proc: 4.17.0-3-686-pae #1 SMP Debian 4.17.17-1 (2018-08-18) GNU/Linux
 Distribution: debian bullseye/sid
 Bitness: 32 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.8
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian distro  bullseye/sid version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.19.8

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.19.8
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.14.6



Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/simple-scan %SANE_URI%

[fax]
email_address = 
voice_phone = 

[last_used]
device_uri = "hp:/net/ENVY_5530_series?hostname=HPD0BF9CAFD037.local"
printer_name = HP-ENVY-5530-series
working_dir = .

[polling]
device_list = 
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1474960282
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 09/15/19 16:08:34
version = 3.19.8


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.3.0           OK         'CUPS Scheduler is running'
 error: gs            GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.28            MISSING    'gs needs to be installed'
Gtk-Message: 16:08:35.464: Failed to load module "atk-bridge"
Gtk-Message: 16:08:35.548: Failed to load module "atk-bridge"
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.16         OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.105           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.3.0           OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.3.0           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.29'         OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               -               OK         -
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           -               MISSING    'libnetsnmp-devel needs to be installed'
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.7.4           OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 python3-pyqt4-dbus   PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             4.12.1          OK         -
 python3-pyqt4        PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.12.1          OK         -
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.12          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.7           OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.7.4           OK         -
Traceback (most recent call last):
  File "/usr/bin/hp-check", line 862, in <module>
    num_errors, num_warns = dep.validate(time_flag, is_quiet_mode)
  File "/usr/bin/hp-check", line 368, in validate
    self.core.dependencies[dep])
  File "/usr/bin/hp-check", line 210, in __update_deps_info
    installed_ver = self.core.version_func[deps_info[6]]()
  File "/usr/share/hplip/installer/dcheck.py", line 372, in get_pil_version
    return Image.VERSION
AttributeError: module 'PIL.Image' has no attribute 'VERSION'

-- System Information:
Debian Release: bullseye/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: i386 (i686)

Kernel: Linux 4.17.0-3-686-pae (SMP w/3 CPU cores)
Kernel taint flags: TAINT_PROPRIETARY_MODULE, TAINT_OOT_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8), LANGUAGE=fr_FR:fr:en_GB:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages hplip depends on:
ii  adduser                3.118
ii  cups                   2.3.0-3
ii  hplip-data             3.19.8+dfsg0-1
ii  libc6                  2.29-1
ii  libcups2               2.3.0-3
ii  libdbus-1-3            1.12.16-1
ii  libhpmud0              3.19.8+dfsg0-1
ii  libpython3.7           3.7.4-4
ii  libsane                1.0.27-3.2
ii  libsane-hpaio          3.19.8+dfsg0-1
ii  lsb-base               11.1.0
ii  printer-driver-hpcups  3.19.8+dfsg0-1
ii  python3                3.7.3-1
ii  python3-dbus           1.2.12-1
ii  python3-gi             3.34.0-1
ii  python3-pexpect        4.6.0-1
ii  python3-pil            6.1.0-1
ii  python3-reportlab      3.5.23-1
ii  wget                   1.20.3-1
ii  xz-utils               5.2.4-1+b1

Versions of packages hplip recommends:
ii  avahi-daemon                  0.7-4+b1
ii  policykit-1                   0.105-26
ii  printer-driver-postscript-hp  3.19.8+dfsg0-1
ii  sane-utils                    1.0.27-3.2

Versions of packages hplip suggests:
ii  hplip-doc              3.19.8+dfsg0-1
ii  hplip-gui              3.19.8+dfsg0-1
ii  python3-notify2        0.3-3
ii  system-config-printer  1.5.11-4

-- no debconf information

--- End Message ---
--- Begin Message ---
Source: hplip
Source-Version: 3.20.6+dfsg0-2
Done: Didier Raboud <odyx@debian.org>

We believe that the bug you reported is fixed in the latest version of
hplip, which is due to be installed in the Debian FTP archive.

A summary of the changes between this version and the previous one is
attached.

Thank you for reporting the bug, which will now be closed.  If you
have further comments please address them to 940317@bugs.debian.org,
and the maintainer will reopen the bug report if appropriate.

Debian distribution maintenance software
pp.
Didier Raboud <odyx@debian.org> (supplier of updated hplip package)

(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing ftpmaster@ftp-master.debian.org)


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512

Format: 1.8
Date: Sun, 16 Aug 2020 14:15:42 +0200
Source: hplip
Architecture: source
Version: 3.20.6+dfsg0-2
Distribution: experimental
Urgency: medium
Maintainer: Debian Printing Team <debian-printing@lists.debian.org>
Changed-By: Didier Raboud <odyx@debian.org>
Closes: 940317
Changes:
 hplip (3.20.6+dfsg0-2) experimental; urgency=medium
 .
   * Let IsChromeOS always return 0 (Closes: #940317)
Checksums-Sha1:
 818b1517e2b327ce74062571779ac5e647d7a01d 3179 hplip_3.20.6+dfsg0-2.dsc
 dbb6982536a8d5b78f22278f2fdf692cf0203ebb 135940 hplip_3.20.6+dfsg0-2.debian.tar.xz
Checksums-Sha256:
 74d5a9c3b9a890b782656585069090ad72e19a7ebfa71c05a8711ec8b4d38631 3179 hplip_3.20.6+dfsg0-2.dsc
 c785b8ade04597ad2e1593746a394886738e87bb2bdcf6a0470d99923a288bfe 135940 hplip_3.20.6+dfsg0-2.debian.tar.xz
Files:
 408278ca3a3099e0b8568537c3bdce56 3179 utils optional hplip_3.20.6+dfsg0-2.dsc
 2b6655126eeb11ca7e1693902f83ec97 135940 utils optional hplip_3.20.6+dfsg0-2.debian.tar.xz

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--- End Message ---

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