- IRC (real time Support)
- Mailing Lists
- Usenet Newsgroups
- Debian User Forums
- How to contact Package Maintainers
- Bug Tracking System
- Known Problems
IRC (Internet Relay Chat) is a great way to chat with people from all over the world in real time. It's a text-based chat system for instant messaging. On IRC you can enter chat rooms (so-called channels) or you can directly chat with individual persons via private messages.
To connect to the IRC network, you can either use OFTC's WebChat in your preferred web browser or install a client on your computer. There are lots of different clients out there, some with a graphical interface, some for the console. Some popular IRC clients have been packaged for Debian, for example:
The Debian Wiki offers a more comprehensive list of IRC clients which are available as Debian packages.
Connect to the Network
Once you have the client installed, you need to tell it to connect to the server. In most clients, you can do that by typing:
The hostname irc.debian.org is an alias for irc.oftc.net. In some clients (such as irssi) you will need to type this instead:
Join a Channel
Once you are connected, join channel
#debian by typing this command:
Note: graphical clients like HexChat or Konversation often have a button or a menu entry for connecting to servers and joining channels.
More than thousand active developers spread around the world work on Debian in their spare time—and in their own timezones. Therefore we communicate primarily through e-mail. Similarly, most of the conversation between Debian developers and users happens on different mailing lists:
- For user support in English, please contact the debian-user mailing list.
- For user support in other languages, please check the index of other user mailing lists.
Of course, there are plenty of other mailing lists, dedicated to some aspect of the Linux ecosystem and not Debian-specific. Please use your favorite search engine to find the most suitable list for your purpose.
A lot of our mailing lists can be browsed as newsgroups, in the linux.debian.* hierarchy.
Debian User Forums is a web portal where thousands of other users discuss Debian-related topics, ask questions, and help each other by answering them. You can read all boards without having to register. If you want to participate in the discussion and publish your own postings, please register and log in.
Basically, there are two common ways to get in touch with a maintainer of a Debian package:
- If you'd like to report a bug, simply file a bug report; the maintainer automatically receives a copy of your bug report.
- If you simply want to send an email to the maintainer, use the special mail aliases set up for each package:
The Debian distribution has its own bug tracker with bugs reported by users and developers. Every bug has a unique number and is kept on file until it is marked as resolved. There are two different ways to report a bug:
- The recommended way is to use the Debian package reportbug.
- Alternatively, you can send an email as described on this page.
Limitations and severe problems of the current stable distribution (if any) are described on the release page.